Phoenix Logo Design

Frequently Asked Questions

Common Project FAQs

Discover our design process, policies, and more – all at your fingertips! The more you know about our project processes, the more successful our collaboration will be.

We offer video and Zoom meetings for your convenience on the “Book A Call“.

If you prefer in-person meetings, we can can meet you at your office or in any of the coffee shops in the general Phoenix area. Just write you preference in the booking a call menu in contacts.

Depending on the project, our average completion time for a given project is 1-3 weeks.  For projects that require priority we offer an expedited option, delivering many of our projects within 5 business days or less for a rush fee of $65.

We invoice our projects through QuickBooks invoices. Don’t worry, they accept almost all payment methods!
  • Credit & debit cards
  • ACH bank transfers
  • PayPal
  • Venmo
  • Apple Pay
  • Cash

Absolutely! At MetaKream, we are always thrilled to welcome new clients onboard. We believe in fostering meaningful partnerships and embracing fresh opportunities to create stunning design solutions for your brand. Whether you’re a startup looking to establish your presence or an established business seeking a refreshing makeover, we’re here to cater to your unique needs and aspirations.

All projects require a 50% Upfront Payment before work begins. This true for all new clients.

Recurring clients/regulars are billed after the project is complete with Net 7 terms (pay within 7 days). Project’s editable and final files are not released unless all invoices are paid in full.

Clients that send a steady stream of work weekly will be billed on a Net 15 term (pay within 15 days).

Logo Design FAQs

We know you might have questions! Starting a business often begins with designing a logo – a critical first step. Getting it just right is essential. If you need more information, don’t hesitate to book a call.

If selecting the Design Unleashed Package, you will receive a link to our Client Questionnaire webpage after our Introduction Call. This user-friendly form presents a series of questions, allowing us to pinpoint your specific creative desires in terms of style, color, fonts, and iconography, all essential for crafting your unique custom logo.


In addition, there’s a quick activity to simplify logo design. We have you visit “logopond.com,” to select 3 logos you like and 3 logos you dislike (industry doesn’t matter). This activity reveals your style preferences and aiding our creative process.

Our goal is to keep the logo design process user-friendly and simple. We believe it’s the best approach to realizing your brand and business vision. our past results have shown this process as efficient and highly successful.

  1. You finish the Client Questionnaire Form
  2. We create a work proposal that is delivered with the Half-Upfront Deposit Invoice. 
  3. Once the invoice is paid you will be added to our client list.
  4. Our turnaround time is usually 1.5-3 weeks

We understand one thing as designers, people have different tastes in design. If you have chosen to work with us it is likely based on our previous logo designs in our portfolio. If none of the initial 3 design concepts resonate with you, we can create a 4th concept for an additional $40. 

To make sure the design will be successfull, we require a clear direction or design for the 4th logo design concept. We can only make your brand and business vision if clear creative direction is provided.

We want you to be happy with the final logo designs. One of our long-term goals is to generate the majority of our business from repeat and referred customers, and we can only achieve this through consistently delivering excellent results to our clients. Nonetheless, by the time we present the 3 logo concepts to you, our team has dedicated many hours to the designs.

For this reason, we implement only a 50% Upfront Deposit instead of Full Payment Upfront. It guarantees your place in our project queue and covers our base labor and design asset costs.

Your logo files will be delivered in four formats:

  1. JPG: Ideal for general use, such as word documents, email signatures, and social media profiles.
  2. PNG: Comes with a transparent background, allowing you to overlay it on images or colors without a white square.
  3. EPS: Only viewable with programs like Illustrator or Photoshop, this vector file can be scaled to any size without losing quality or becoming pixelated. Perfect for large-scale prints like banners and T-shirts.
  4. SVG: These are a versatile format that results in defined vector graphics. They can be edited and customized with ease, making them ideal for web use and responsive design.

We typically require 2-3 weeks for logo completion, then for us to present the designs. For urgent requests, we offer an expedited option, delivering your designs within 5 business days or less for a rush fee of $65.

Sure! Feel free to ask any specific questions about the designs, such as colors and fonts. Please note that certain fonts may require a purchase. As a result, we suggest the following alternative approach for utilizing fonts effectively.

To maintain a distinct and special look for your logo, it’s advisable NOT to use the main font in all marketing materials. This ensures a consistent branding look. However, we can recommend complementary fonts or suggest using the secondary font if your logo design incorporates one.

Our logo package is a great starting point, but we offer much more. Elevate your brand with our web design, marketing, and business startup assistance. In today’s digitally-powered world, brand recognition takes time, and a strong logo alone won’t suffice. Our custom WordPress websitesbranding, and search engine optimization services are ideal for sustained progress.

We made our website easy to navigate and discover our range of packages and services. Don’t hesitate to request a free consultation

Website Design FAQs

Time to create or renovate your website? Yet, still unsure about the next steps? View the frequently asked questions we’ve compiled. If you need more information, don’t hesitate to book a call.

At MetaKream, we love WordPress for its simplicity in post-completion editing, allowing you to easily manage your website. Our top goals include delivering stunning websites that attract and engage new customers. With WordPress, customization knows no bounds, enabling us to create unique, tailor-made designs exclusively for your brand. 

Additionally, it provides complete control over SEO elements, fostering a strong marketing bond with platforms like Google. Moreover, the extensive range of plugins, such as WPForms for newsletter following, Yoast SEO for SEO optimization, and Google Reviews Widget for showcasing service reviews, enhances your online presence significantly.

At MetaKream, all our websites are mobile responsive as it is an industry standard. If your current site isn’t responsive, it may impact your business and credibility with Google. Responsive websites are ranked higher, and consumers expect this convenience. Outdated desktop-only designs may cause users to move on and find your competitors instead of pinching and zooming to access information. Stay ahead with our mobile-friendly designs for a seamless user experience.

Themes:

  • Ideal for a quick website setup at a lower cost.
  • Offers complete designs aimed at a broader audience, with thousands of options available.
  • Customization limited to content, colors, images, and logo to match your branding.
  • Additional customization may incur extra costs, potentially making custom design a better choice.
  • I will research and present 3 themes aligned with your content, industry, and required functionality.

Custom WordPress Design:

  • Perfect for brands seeking a unique, tailor-made website.
  • Provides full design control without template restrictions.
  • Allows seamless expansion with added functionalities over time.
  • Suited for brands with specific concepts, styles, and unique design requirements.
  • Every aspect of the website is thoughtfully crafted, from the logo and navigation to the footer.
  • Develops a comprehensive brand “toolbox,” including iconography, photography style, typography, color palette, and graphic elements.
  • Ensures consistent branding across online and printed materials.
At MetaKream, we help you decide between themes and custom design based on your brand’s individual needs and aspirations.

As MetaKream, we understand that if you have a brand new domain and website, Google might not be aware of your existence yet. Thousands of new websites are submitted to Google daily, and it takes time for the Google bot to crawl and recognize your site. To expedite this process, here are some steps you can take:

  1. Submit your website and sitemap to Google Search Console.
  2. For local businesses, sign up for a Google My Business™ profile to appear in local business search results and Google maps.
  3. Establish social media profiles (e.g., Facebook, Instagram, Twitter) that link to your website.
  4. Initiate regular blog posts for fresh content (more details in other FAQ answers).

With consistent maintenance and fresh content, you should begin to appear organically within 3-6 months. However, if you seek immediate results, consider discussing an SEO strategy with us. Book a call with us here to explore the possibilities for your business!

Of course! At MetaKream, we firmly believe that the journey doesn’t end with project completion. We’re here for the long haul, ready to stand by your side and provide ongoing support months after your website is up and running. Our commitment to your success goes beyond just the initial phase – it’s all about building lasting partnerships with our clients.

You can count on us to be there whenever you need a helping hand, whether it’s for updates, maintenance, or any questions that may arise down the road. Our ultimate goal is to ensure your website continues to thrive, delivering remarkable results for your brand. So rest assured, whenever you reach out, we’ll be prompt in offering the assistance you need to keep your online presence shining bright. Your success is our success, and we’re genuinely dedicated to providing you with top-notch service throughout your entire journey with MetaKream.